When ordering or registering on our site, as appropriate, you may be asked to enter your email address and login name or other details to help you with your experience.
We collect information from you when you register on our site.
We may use the information we collect from you when you register, make a purchase, surf the website, or use certain other site features in the following ways:
In the following table you can find what we automatically store in our database and why. You can download a copy of this data (in JSON format) by logging into your account, pressing 'settings' in the top right and clicking the "Download data" button.
Because we need to keep a copy of some details mentioned in the table below for accounting/tax purposes it's not possible to completely delete your account once you have made a purchase.
|To communicate about your services and to process payments.||Stored indefinitely because of administrative obligations and because the software won't work without it.|
|IP||To troubleshoot network performance and prevent abuse.||It's refreshed on each login to the website and kept 2 weeks after.|
|Username||To create and manage server accounts||Stored indefinitely because our software can't work without it.|
|Payment references||To keep track of your external payments||Stored indefinitely because of administrative obligations.|
|Country of residence||To calculate local VAT||Stored indefinitely because of administrative obligations.|
|Support Tickets||To make communication back and forth possible and to help with disputes.||Stored until deletion of ticket data is requested.|
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
do not include or offer third-party products or services on our website.
Last Edited on 28-05-2018