Bytesized Hosting Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' is being used and stored by our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your email address and login name or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, surf the website, or use certain other site features in the following ways:

How long and why do we store your information

In the following table you can find what we automatically store in our database and why. You can download a copy of this data (in JSON format) by logging into your account, pressing 'settings' in the top right and clicking the "Download data" button.

Because we need to keep a copy of some details mentioned in the table below for accounting/tax purposes it's not possible to completely delete your account once you have made a purchase.

What Why How long
Email To communicate about your services and to process payments. Stored indefinitely because of administrative obligations and because the software won't work without it.
IP To troubleshoot network performance and prevent abuse. It's refreshed on each login to the website and kept 2 weeks after.
Username To create and manage server accounts Stored indefinitely because our software can't work without it.
Payment references To keep track of your external payments Stored indefinitely because of administrative obligations.
Country of residence To calculate local VAT Stored indefinitely because of administrative obligations.
Support Tickets To make communication back and forth possible and to help with disputes. Stored until deletion of ticket data is requested.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to log you into your personal website account. We don't use cookies to track your behaviour.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

do not include or offer third-party products or services on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information on the contact page: https://bytesized-hosting.com/contact

Last Edited on 28-05-2018